Terms of Service

1. Acceptance of Terms

By accessing or using the website masterkeyusa.com (the "Site") operated by Masterkey Hospitality LLC ("Masterkey," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

2. Use of the Site

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable federal, state, local, or international laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Use any automated means to access the Site for any purpose without our express written permission
• Introduce any viruses, trojan horses, worms, or other harmful material

3. Intellectual Property

The Site and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, and audio — are owned by Masterkey Hospitality LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent, except for personal, non-commercial use.

4. Tools and Calculators

The Site provides tools including an ROI Calculator and Hotel Health Score assessment. These tools are provided for informational and educational purposes only. Results generated by these tools are estimates based on the information you provide and general industry benchmarks. They do not constitute professional financial, legal, or business advice. Masterkey makes no warranty regarding the accuracy or completeness of results generated by these tools.

5. Blog Content and Information

Blog posts, articles, and other content on the Site are provided for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the Site.

6. Client Services

The provision of hotel marketing, revenue management, sales management, and reputation management services by Masterkey Hospitality LLC to clients is governed by separate written service agreements. Nothing on this Site constitutes an offer to provide services or creates a client relationship. All service engagements require a signed agreement.

7. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MASTERKEY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MASTERKEY HOSPITALITY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE.

9. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Masterkey. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Georgia.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us: