We Reply To Every
Guest Review For Your Hotel
Our remote team manages your online reputation every day. We watch the main review portals, answer each review in the right tone, and make your hotel look professional, caring, and guest-focused
We handle reviews on all major portals
In Simple Words, Here’s What We Do
Owners can see in one glance what our review team handles every day.
1.
Reply To Every Review
Positive or negative, long or short – we answer each review in a polite, professional tone that matches your hotel’s voice.
2.
Watch All Main Platforms
We log in to Google, OTAs, and brand tools, check for new reviews, and keep your response rate as close to 100% as possible.
3.
Send You Clear Updates
Short reports show rating movement, common issues, and wins – so you always know what guests are saying about your hotel.
How This Helps Your Hotel
More Bookings
Guests feel safer choosing a hotel where management replies. Your property stands out against competitors with silent profiles.
Protected Brand
Negative reviews without a response look careless. We show that you listen, fix issues, and respect every guest.
Stronger Ratings
Calm, respectful replies reduce damage from bad reviews and can turn angry guests into fair scores on future stays.
Less Work For Your Team
Your staff focuses on operations. We handle the online side – writing, checking, and posting replies across portals.
Our Simple Review Response Flow
Clear process so you know exactly what happens with each new review.
1. Review Arrives
We receive alerts from the portals, read the review fully, and tag it as positive, mixed, or negative.
2. Draft Reply
Our writer prepares a reply in your hotel’s tone – friendly, respectful, and focused on the guest’s main points.
3. Quality Check
Our writer prepares a reply in your hotel’s tone – friendly, respectful, and focused on the guest’s
main points.
4. Post & Track
We publish the reply, log it in our system, and track rating trends to see how your online image improves over time.
What You See As An Owner
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WhatsApp group with our review team for quick questions
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Short monthly summary with rating changes and key themes
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Examples of good and bad comments for staff training
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Clear picture of how your hotel looks online vs competitors
“Our online image looks much cleaner now. Reviews are answered, guests feel heard, and our score slowly moved up.”
Hotel Owner – Limited Service Brand
Try Our Review Service With First 2 Months Free
No long contract. We take over your review replies for two full months. If you love the results, you continue at a simple flat monthly fee.
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Dedicated review writer and checker
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Coverage across all agreed platforms
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Consistent, guest-friendly tone in every reply
Schedule My Review Call